Q&A with Carolyn Moore-Robin on ESG-focused stakeholder engagement for energy leaders

Course instructor Carolyn Moore-Robin of CMR Consulting Inc.

Connecting with stakeholders has never been more important as a part of good governance in today’s world of heightened ESG focus.

Our new ESG-focused Stakeholder Engagement For Energy Leaders course on May 27 provides new insights and understandings to improve capacity and impact in this work. We chatted with course instructor Carolyn Moore-Robin of CMR Consulting Inc. about the benefits of taking this course and what attendees can expect.

Why is the timing right for this course?

Carolyn Moore-Robin: Given that rising expectations/demands for ESG and sustainability reporting, with a focus on the “S”, social risk, engagement, and Indigenous inclusion, this continues to be an area for risk mitigation and an opportunity for transparency to ensure you are doing the best for your business and your community, which is going above and beyond compliance. 

Who is this course intended for? 

Carolyn Moore-Robin: We have designed this course for executive and management level leaders, however all practitioners will gain valuable understanding and insight to support planning, implementation, and reporting for engagement.

What are the benefits for someone taking the course?

Carolyn Moore-Robin: The course will deliver clarity on business rationale and provide insights to create more effective stakeholder engagement strategies, creating a competitive advantage for organizations. We will walk through a series of steps and share management tools to lead and direct activities and initiatives that provide tangible outcomes. By having a well-defined plan, you can build stronger stakeholder relationships and identify and manage risk and leverage opportunities. These steps will enhance your organization’s reputation, reporting commitments and internal processes.

What will someone take away from the course?

Carolyn Moore-Robin: You will be able to evaluate what you currently have in place, identify gaps, and develop a plan forward. This will help to improve your engagement practices and internal collaboration, leverage opportunities and direct reporting efforts to creating a competitive advantage. It will also provide insight as to the risk of poor engagement and equip you with the right questions to ask your team.

What do you want to highlight about the course? 

Carolyn Moore-Robin: I think it is important to recognize that no matter the size of the organization, a well-defined engagement plan is an important element/component of your core business. It will define how engagement moves you forward to manage stakeholder expectations, minimize risk, and build/enhance reporting capacity and impacts – both internally and externally.

What are your qualifications for teaching this course?

Carolyn Moore-Robin: I have been active in the energy sector for 35 years and have in-depth experience, including leading engagement for various clients in multiple sectors, and working with a variety of stakeholder and Indigenous groups. I led numerous engagement projects, created engagement plans, developed training resources, reduced risk through implementing issues management tactics, including situations with opposing and/or protesting groups, which often arise from the lack of a well-defined strategy at the onset. I am continually learning through working closely with clients and communities across Canada and have seen significant benefits. I look forward to sharing my experiences with you about what has worked and not worked over the years and provides some insights and tools to help you reach your engagement goals.

Register for Stakeholder Engagement for Energy Leaders here

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