Digitization helps pipe bending company survive ravages of downturn

Calgary pipe bending company Triple D Bending cut costs during the downturn in the oilpatch by automating its entire document management process using DocLogix, a process and document management platform.

The DocLogix system allowed Triple D Bending, which includes a lot of oil and gas companies among its clients, to connect the document-heavy back office with production-only part of the company.

The production manager can now access all the information about sales, acquisitions, maintenance schedules, time reports and productivity, which enables a more efficient human resource management and increase in profitability, said U.K.-based DocLogix.

The implementation of DocLogix helped sort out the information chaos by automating information flows, tasks and communication in all areas of the process between administration and production, said the company.

“DocLogix made it very easy for us to manage our whole production process,” says Rokas Radziunas, product improvement manager at Triple D Bending.

“Our company has a huge responsibility to the environment, so we need to make sure our documentation is in perfect order, and can be backtracked at any time. But most importantly, we are now having a total control and visibility over the whole company, from estimation to shipping. As a result we are reducing costs and adding value to our customers.”

DocLogix reduces workload related to the information management with customers calculating that, on average, workload related to information management is reduced by 35 per cent, meaning that more time might be dedicated to the primary production-related duties.

Traceability increases by 45 per cent since all the company’s information is managed in DocLogix system. It can be tracked back in seconds—including information about the produced parts, subparts, raw materials, staff responsible for a particular item and anything else, whenever the need arises, DocLogix said.

Additionally, the system allows all information to be stored in a structural environment, so that all employees are able to reach it based on their access level. Smart notes, reminders and controls for the assigned tasks are issued so that everything is performed on time.

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